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Professional Collectibles, Limited Customer Privacy Policy
Protecting your privacy is important to Professional Collectibles, Ltd. (hereafter referred as PCL) We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Professional Collectibles, Ltd. Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Why we collect personal information
PCL collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, special offers, and other information we think you'd like to hear about. This may occasionally include information from other collectable companies about products and services that can add value to your PCL products. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, or participate in an online survey. In addition, when you register a new account on www.pro-collectibles.com we collect and store the information you provide in a secure database.
To save you time and make our online store even easier to use, our website allows you to create an "Account" using your personal information. Here's how it works: Simply fill out a brief profile-your name, address, phone number, and email address-then choose a password for security. The system saves your information. Next time you order something from the Online Store, you can simply enter your email address and password-the system will automatically look up the information it needs.
When we disclose personal information
We do NOT share any information about our specific users with any other party nor do we sell the lists of user information to any third parties.
It is our policy to take reasonable measures to respect the privacy of our users. PCL will take reasonable measures to not disclose the contents of your communications unless required to do so by law or in the good faith belief that such action is reasonably necessary to: (i) comply with legal process; (ii) enforce these terms and conditions; (iii) respond to claims that any content on PCL web portals violates the rights of third-parties; or (iv) protect the rights, property, or personal safety of PCL, its users and the public.
How we protect your personal information
PCL safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
The PCL Online Store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the PCL Online Store, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
Access to your personal information
You always have access to the information we have about you. To review and update your personal contact information, simply click www.pro-collectibles.com/login.php. If you would like to review other personal information that PCL may have about you, email us at custservice@pro-collectibles.com.
Collecting other personal information
When you browse PCL's website, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Like many websites, the PCL website uses "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except perhaps your first name so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.
In some of our email to you, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Our companywide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every PCL employee. PCL does not knowingly solicit personal information from children or send them requests for personal information.
PCL's website contains links to other sites. PCL does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
The PCL Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
Last updated October 1, 2006
2006 Professional Collectibles, Limited All rights reserved.
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